Privacy Policy
This policy explains how PromoPayoff ("we", "us") handles personal information: what we collect through promopayoff.ca and how we use it. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What We Collect
- Quick Check: the numbers you type into the calculator stay in your browser. They are never saved or sent to us.
- Quick question and toolkit button: if you answer "Do you sell into Canadian grocery stores?" or click the toolkit button, we record your answer, the company or brand name and product category you enter, and which ad or link brought you to the page.
- Purchases: Gumroad, our checkout provider, collects your name, email, payment details and the company name you enter at checkout. We never see or store your card number.
- Free COGS Builder: to download it, you give your email address through Gumroad. We also count clicks on the COGS Builder links on this site and which page section they came from; that count doesn't include your name or email.
- Ad measurement: this site uses the Meta pixel, a small piece of code from Meta (Facebook and Instagram), to count visits from our ads and which visitors answer the quick question or click the toolkit button. Meta may use cookies and receive information about your visit, such as your browser and the pages you view. You can control ad tracking in your Facebook or Instagram ad settings and in your browser settings.
How We Use It
We use this information to deliver what you buy, handle refunds, check that our products are offered to the businesses they are meant for, and see which ads work. We don't sell or rent your information to anyone. We don't send marketing emails unless you have agreed to receive them.
Your Spreadsheets Stay Yours
The PromoPayoff toolkit and COGS Builder are files that run on your own computer. The costs, sales and prices you type into them never come to us.
Who Else Handles Your Information
We use a small number of service providers: our website host (Netlify), our checkout provider (Gumroad) and our ad platform (Meta). They may store information outside Canada, including in the United States.
Your Choices
You can ask us to see, correct or delete the information we hold about you by contacting us.
Contact
Questions or requests: hello@promopayoff.ca